Quality Policy & Objectives

Quality Policy & Objectives

Policy :

♦ The laboratory is committed to total customer satisfaction through good professional practice by providing valid, accurate and impartial test results conforming to applicable National/International test Standards & by effective implementation of Management System in compliance with ISO/IEC17025:2005

♦ The Management is also committed for continually improving the effectiveness of the Management System and ensuring timely service to customers through qualified, experienced, competent and well-mannered personnel who are familiar with the quality system documentation, policies and procedures.

Objective :

The top management is committed to meet the following objectives of the organization but not limited to by:

♦ Providing resources for functioning of the laboratory as per requirements of the National/International standards.
♦ Continuous up-gradation and enhancement of skills of the laboratory personnel through training.
♦ Maintaining all the requirements of regulatory, statutory and accreditation authority.
♦ Ensuring confidentiality of customers’ test results.
♦ Delivery of test report/calibration certificate in a committed time frame.